Training
We deliver training for short-interventions or as part of a wider programme.
Face to face or online we love engaging with real people
All our training comes as standard with our Premium Explore, Develop, Build support
We offer a lot more than just the taster outlines below
Strategic Thinking
Practical Strategy – more than just an ivory tower
Different approaches to developing a strategy that is more than just a tick-box exercise but can really engage employees.
Strategy is much more than planning, it is a practical way of working that needs applying.
Building an Employee Value Proposition
Attract the right & best people
How to take what you have as an organisation and build a really great way to attract the best people to your organisation. Grounded in your culture and reality a strong EVP accelerates the success of new starters.
Time management & productivity skills
You cannot add hours to the day but you can make more time
You cannot magic up more hours in the day. But you can understand your view of time and how this can be used to identify the right tools and approaches to manage time effictively. This toolkit helps identify the appropriate tools including setting priorities, using tools and task lists, and avoiding distractions.
Goals & Targets for Success
Using measures, setting KPIs and SLAs that work
How to set SMART goals to increase productivity. Why measurement matters, and can be used for motivation. Creating targets that link to setting wider KPIs and SLAs and the do’s and don’ts.
Understanding the customer journey
Too often organisations focus on what works for them not the customer
Put yourself in the customers’ shoes, and understand their needs and expectations. Get teams motivated by gaining satisfaction from delivering successfully to the customer’s expectations.
Making Process optimisation fun
All organisations need a way of working – we make improving them fun and engaging
Most people run at the first hint of the word process. But they are how everything works! So we help engage and link to real change to identify and eliminate inefficiencies in work processes and increase efficiency, productivity and effectiveness. Keeping the customer front of mind.
Accelerating performance management
Performance manage to motivate & improve
Too often performance management is a process that people and organisations go through. They should be about meaningful conversations and setting motivational targets for improvement. Ideally with everyone coming out of them feeling more positive. Sometimes difficult conversations need to happen, and using the right approach can make these easier for everyone.
Commercial and finance skills for non-financial managers
Commerciality is not a dirty word – and it isn’t just sales
Whilst commercial skills are a broad term, understand the core of them with a finance focus and how they link to the wider business. Get inside the often black-box of finance and accounting but in a practical and positive way.
Continuous improvement
Don’t stop just because things got a little bit better
There are a ton of tools for individuals, teams and businesses to continuously improve. Take a look at these and how to practically apply them and more importantly, make change stick.
Practical Project Management
Project management does not need to be complex
There are various types of projects and methodologies created to manage them. Understand these better, and how to pick-and-mix the right ones to successfully deliver on time & in-budget.
THE management toolkit
Get the core tools to be a more effective manager
Whether an existing manager, or new to management and team leadership, there are a range of tools and techniques for being more effective, successful and less stressed. A real chance to practice them in a safe environment before getting back to the workplace.
Leadership exploration
Leadership is not just one thing
Rather than teach you to be a leader, we explore with you a variety of different approaches and theories of leadership. Working with you to reflect and decide what works for you and how you are going to become the leader you want.
Communicating with purpose
Despite AI we all still communicate and can always do better
Explore and learn effective tools and approaches for improving your communication skills. Build on understanding your strengths, and create more purposeful personal communication.
Interviewing for success
Want to get the most out of every interview you do
Many people are stuck doing the same thing over and over. Interviews are a two way process that all too ofen is painful for all involved. Learn how to use them to get the best results.
The Coaching Toolkit
Coaching your team and those around you
There are many different approaches and models around coaching. Explore these and practice them to more effectively use coaching to motivate and improve team performance, and to create better relationships with managers and peers.
HR and Recruitment
For non-HR or recruitment people
If you are not in HR or recruitment it may seem a bit like a black-box. It shouldn’t be. And we can give you the core knowledge to better understand the employee lifecycle, and the core practical recruitment and HR skills and tools.
Presentation Skills
Robots may be the future but right now you still need to stand up and present
Presenting to an audience of any size, whether 3 or 300, can be nerve-wracking. We help you with practical skills and techniques to make them less daunting and enable you to be more successful.
Negotiation for success
Win-win rather than lose-lose. Stop wasting time.
Negotiations happen all the time in almost every role. They can be internal, or for huge external projects and sales. Learn the core techniques to make negotiations something that works for you and your organisation.
Account Management
Whether its now Customer Success or more sales related
Ensuring your companies clients are getting what they need from you, having a plan and approach and building your confidence. Our Account Management courses can help you ensure you are maximising your business relationships.
Consultative sales skills
Selling is so much more than you realise…
Sales skills have changed over the years, but they have always involved the customer. Consultative sales skills build on this to help you find new ways to understand and convert prospects and contacts into sales figures.